The COVID-19 pandemic has brought uncertainties and disruptions in the lives of most Filipinos, including businesses nationwide.
When the National Government mandated all business establishments to implement COVID-19 Prevention and Control Measures to mitigate the effects of the pandemic, Pepsi-Cola Products Philippines, Inc. (PCPPI) complied and implemented immediate and essential changes in its operations in order to ensure the safety and well-being of its people.
PCPPI created a playbook that contains action points, policies and procedures, and served as a primary guide to the company’s “new normal.”
“This playbook aims to help our employees, or our Bravehearts, get and stay on track. It offers easy-to-read tips and measures as we return to work and live under the new normal. This also reminds us to continue caring for ourselves and one another. I hope that with this playbook, our employees will be able to re-build their momentum and work with renewed strength, so we can help sustain our organization and continue its growth during and beyond the new normal,” PCPPI President and CEO Frederick Ong said.
PCPPI believes improving one’s health and well-being is fundamental in the country’s fight against COVID-19. This playbook is also meant to promote mental health awareness through effective people management.
“Aside from educating and enforcing the new working protocols that both the government and science prescribe on the new normal, that includes frequent hand washing, social distancing, and wearing of face mask/shield, in PCPPI, we understand that our employees’ health and welfare start mainly with self-care and their mental well-being,” Ong added.
The company encourages its employees to practice self-care. Their own health and well-being must come first before anyone and anything else. The playbook also provides mental health care tips, as mental health is as important as physical health, especially during this time of a pandemic.
It is important to stay socially connected while physically distanced. Here are PCPPI’s pieces of advice in mental health care:
Maintain connection with friends, family, and loved ones. Leverage technology.
Develop coping skills.
Seek medical and professional help when needed.
Embracing changes
PCPPI welcomed changes through three interdependent focus areas in the playbook. The first focus area dubbed “Great to be back,” highlighted the importance of getting the correct information and guide on the new normal; the second focus area called “Great to be Pepsi” talked about setting the right mindset as employees embark on the new normal; and lastly, the “Great for others” focus area is about taking action for others and the environment.
The company also conducted a series of webinars on COVID-19, with Dr. Yvonne Ferrer of the DLSU Department of Pharmacology; and on Stress Management for employees to deal with the effects of the pandemic, work-from-home set-up, and preparing them for the new normal.

“It is our goal to maintain a healthy balance to support our employees, the community, and the business. The company is committed to remaining responsible in delivering our obligations in service to the Filipino people,” Ong added. “Let us make it a social responsibility to look after ourselves, customers, families, friends, organization, community, and the environment, all pulling together to move forward.”